IT Product Expert (f/m/d)

Job description

Are you interested in shaping the future of mobility? Then come join us! At ioki we work towards mobility concepts that serve as a supplement to public transport, such as mobility analytics, autonomous driving and especially, demand responsive transportation services. We combine innovative and existing concepts to connect people and restore lost living space. With decades of experience provided by our parent company Deutsche Bahn and openness of an agile start-up, we are unique as ioki. Fascinated by the developments in the mobility industry? Then we should definitely meet! For our office in Frankfurt am Main we are looking for you as soon as possible as a Product Engineer (f/m/d).


These will be your tasks:

  • You learn everything about the ioki product and our technology and are always up to date with the latest developments
  • You take care of our developer program, actively support external developers in integrating our interface (REST JSON API), create, monitor and test Business Partner Accounts.
  • With your technical knowledge, you represent our own product in-house (sales, project management, support) - you understand the code, get information directly from the database and maintain technical documentation.
  • You analyze and validate bugs and support requests
  • You use the developers' tools to manage your tasks and content, paying attention to detail and ensuring technical and formal correctness

Job requirements

That's what you bring with you:

  • You have a technical or scientific background and ideally first experience in requirements engineering
  • You are enthusiastic about new mobility services and want to help shape the success of ioki
  • You have professional experience in project management and / or requirements engineering
  • You are an active co-designer with organizational talent and enjoy growing in a team
  • Ideally, you have experience with agile working methods
  • You have an independent, goal- and result-oriented way of working as well as willingness to take on responsibility with high demands on the quality of your own work
  • You are not afraid of rethinking things from scratch and moving them forward on your own
  • You are communicative, like to take the initiative, take responsibility for your work and enjoy sharing your knowledge with others
  • You are interested in the mobility of the future and on-demand mobility, ride sharing and autonomous driving are not foreign words to you
  • You think creatively and holistically and an eye for detail is what sets you apart
  • Excellent fluent communication skills in both English and German language
  • It is an advantage to have worked with git and gitHub and to know the typical development tools of the industry (ticket, backlog and process tools)
  • You have a basic knowledge of programming
  • Knowledge in SQL and the basic understanding of ERMs / logical data base are helpful


How our team works: 

  • Our team operates in an agile manner and continuously improves our processes.

  • Flat hierarchies are a hallmark of work at ioki
  • Through fixed routines, such as daily and weekly, the individual teams organize themselves flexibly and independently
  • We work in an environment where we can experiment, fail and learn
  • We support each other in our joint work, but also in individual development
  • We use many processes and process-supporting tools that come from agile software development (Git/GitHub/GitLab, issue tracker, dailies, retros,backlogs) also in teams that do not actively write code
  • We work collaboratively and transparently to make knowledge explicit, to promote knowledge exchange and to remove knowledge gaps


This is what you can expect from us:

  • A healthy work-life balance, diversity, a hands-on-mentality and agile work are not only a major part of our culture recorded in writing, but we also gladly live by.
  • In addition to fair payment, we offer many social and fringe benefits: a job ticket, driving concessions in local and long-distance transport, company pension, company bike, sports, affordable holiday- and leisure activity offers and much more.
  • We invest in your personal development: Therefore, we provide a yearly training budget for you and an experienced Agile Coach.
  • With flexible working hours, home office days and choice of your software and hardware accordingly to the ioki standard, you are free to fully customize your working space.
  • Our modern office is located in the heart of Frankfurt and therefore easily accessible.
  • Working with us means meeting an absolutely dedicated and interdisciplinary team.
  • Of course, coffee, tea, fresh fruits and even a candy bar are free for all of our employees to enjoy.

Find out more about the ioki Devs and an overview of our Tech Stack in this podcast (German only).

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